All prices quoted include UK VAT (20%) - (subject to £9.95 minimum order value)
Secure Ordering - 7 days a week 24
hours a day!
SMALL ORDERS ARE SENT BY 1st CLASS POST
HEAVIER/LARGER ORDERS ARE SENT BY NEXT DAY
Official orders from Local
Authorities, Educational Institutes, Government Bodies
Goods are supplied Globally. Foreign Orders must first request a Shipping Quote
A VAT invoice is sent with all Orders
Top Quality guaranteed products
Lowest Prices in the UK for Quality Products
ORDER LINE - 01578 730477
Discounts may apply on quantity / bulk
AVAILABILITY Ex Stock Orders usually sent Same
Your order will usually be sent same business day if it is placed by 4 PM.
We make every attempt to supply all goods from stock and achieve this
stated aim in over 95% of orders.
Item Is On Order
If a product is not currently in stock and we have
ordered the product from our supplier we expect to be able to ship your
product soon. We will ship your item on the same day it is back into stock
and update you on the status of your order via e-mail (If requested).
should my order arrive?
Once your order has left our premises we expect it to arrive next delivery
day. Orders placed Monday - Thursday we expect to arrive next day. For
those items sent by Royal Mail we find Friday orders do not always get
delivered on Saturday a.m. Likewise for FEDEX UK deliveries sent on a
Friday, we expect those to arrive Monday. Orders
placed After 4pm Friday and before 4pm Monday are despatched on Monday and
should be received by you on Tuesday. Please advise us within 3 days if
your order has not been received. 1st Class Royal Mail is
not a guaranteed delivery service, so although the largest percentage of
goods sent this way do arrive "next day" (over 94%) it may take
a day extra in a small percentage of cases.
What if my order includes several items with
In this case we would either:-
Send those items in stock same day with the outstanding item
being sent on the same day it came back into stock with us.
Wait until all items were in stock and send together.
At PROPRINT, we
are very serious about protecting customer privacy.
The information that is collected about you is used to process
your order and to continuously improve your shopping experience.
On occasion, we track your movement through the store to make
sure that usability issues are spotted and resolved. Please
What information do you collect about
me? How will you use it?
When you order, we need to know your name, e-mail address, mailing
address, credit card number, and expiration date. This information
allows us to process and fulfill your order and to notify you
of your order status.
How does PROPRINT protect
customer information? All of the customer data we collect is protected
against unauthorized access, both at our offices and at our
Will you disclose
the personal data / information collected to outside parties? We never give, rent, or sell
your personal information to others. We may provide aggregate
statistics about our customers, sales, traffic patterns, and
related site information to reputable third-party vendors, but
these statistics will not include any personally identifying
information. We may release account information when we believe,
in good faith, that such release is reasonably necessary to
(i) comply with law, (ii) enforce or apply the terms of any
of our user agreements or (iii) protect the rights, property
or safety of , our users, or others.
in which Proprint collects, uses, maintains and discloses information
collected from users (each, a “User”) of the https://www.proprint.co.uk
all products and services offered by Proprint.
Under the General Data Protection Regulation
(GDPR) rules personal data is defined as: “any information relating
to an identified or identifiable natural person (‘data subject’);
an identifiable natural person is one who can be identified,
directly or indirectly, in particular by reference to an identifier
such as a name, an identification number, location data, an
online identifier or to one or more factors specific to the
physical, physiological, genetic, mental, economic, cultural
or social identity of that natural person”. We may collect personal
identification information from Users in a variety of ways,
including, but not limited to, when Users visit our site, fill
out a form, and in connection with other sales activities, services,
features or resources we make available on our Site. Users may
visit our Site anonymously. We will collect personal identification
information from Users only if they voluntarily submit such
information to us. Users can always refuse to supply personally
identification information, except that it may prevent them
from engaging in certain Site related activities.
We may collect non-personal identification
information about Users whenever they interact with our Site.
Non-personal identification information may include the browser
name, the type of computer and technical information about Users
means of connection to our Site, such as the operating system
and the Internet service providers utilized and other similar
Our Site may use “cookies” to enhance
User experience. User’s web browser places cookies on their
hard drive for record-keeping purposes and sometimes to track
information about them. User may choose to set their web browser
If they do so, note that some parts of the Site may not function
How we use collected
Proprint may collect and use Users personal
information for the following purposes: To improve customer
service Information you provide helps us respond to your customer
service requests and support needs more efficiently. To improve
our Site We may use feedback you provide to improve our products
and services. To send periodic email We may use the email address
to respond to their enquiries, questions, and/or other requests.
How we protect
We adopt appropriate data collection,
storage and processing practices and security measures to protect
against unauthorized access, alteration, disclosure or destruction
of your personal information, username, password, transaction
information and data stored on our Site. We do not store customer
credit card details.
We do not sell, trade, or rent Users
personal identification information to others. We may share
generic aggregated demographic information not linked to any
personal identification information regarding visitors and users
with our business partners, trusted affiliates and advertisers
for the purposes outlined above.
Users may find advertising or other content
on our Site that link to the sites and services of our partners,
suppliers, advertisers, sponsors, licensors and other third
parties. We do not control the content or links that appear
on these sites and are not responsible for the practices employed
by websites linked to or from our Site. In addition, these sites
or services, including their content and links, may be constantly
changing. These sites and services may have their own privacy
policies and customer service policies. Browsing and interaction
on any other website, including websites which have a link to
our Site, is subject to that website’s own terms and policies.
If users clicks on a link to another site (domain), they will
have left the site, we therefore accept no legal responsibility
for any interaction with any other site.
Access to Information
At your request, Proprint can confirm
what information we hold about you and how it is processed.
If Proprint does hold personal data about you, you can request
the following information:
Our identity and contact details
Contact details of the data protection
The purpose of the processing as well
as the legal basis for processing.
The categories of personal data collected,
stored and processed.
Recipient(s) or categories of recipients
that the data is/will be disclosed to.
How long the data will be stored.
Details of your rights to correct, erase,
restrict or object to such processing.
Information about your right to withdraw
consent at any time.
How to lodge a complaint with the supervisory
Whether the provision of personal data
is a statutory or contractual requirement, or a requirement
necessary to enter into a contract, as well as whether you are
obliged to provide the personal data and the possible consequences
of failing to provide such data.
The source of personal data if it wasn’t
collected directly from you.
Any details and information of automated
decision making, such as profiling, and any meaningful information
about the logic involved, as well as the significance and expected
consequences of such processing.
You have the right to ask us not to process
your personal data for marketing purposes. We will usually inform
you (before collecting your data) if we intend to use your data
for such purposes or if we intend to disclose your information
to any third party for such purposes. You can exercise your
right to prevent such processing by refusing your consent at
the time of collection or at any other time by contacting us
by email Our site may, from time to time, contain links to and
from the websites of affiliates. If you follow a link to any
of these websites, please note that these websites have their
own privacy policies and that we do not accept any responsibility
or liability for these policies. Please check these policies
before you submit any personal data to these websites.
Right to erasure
Visitors / users of the site have the
ability to have all records of their personal data held by a
business erased where there is no legitimate reason for that
business to maintain they records. This includes where GDPR
is super-ceded by other laws governing the details obtained.
If you want to request that your data is erased please write
to Proprint, Stowmill, Stow, Galashiels, TD1 2RB.
Changes to this
Proprint has the discretion to update
the updated date at the bottom of this page. We encourage Users
to frequently check this page for any changes to stay informed
about how we are helping to protect the personal information
we collect. You acknowledge and agree that it is your responsibility
of the GDPR owner (J West of Stow T/A Proprint):
If you have any questions about this
with this site, please contact us at: Proprint Stowmill Stow
Galashiels TD1 2RB Tel: 01578 730477
Paying by Credit Card We accept all
Major Card types via PayPal.
You can place your order
securely on our web site or call us to order. Your credit card
charge will appear as "PROPRINT".
PAYPAL - we accept PayPal payments.
All on-line payments are processed by
if you feel more comfortable not entering credit card information
over the internet, please call us.
We would be delighted to assist you in any way that we can.
We can be reached at 01578-730477
(in the UK) / 00-44-1578-730477 (outside the
UK). Or by Mobile : 077247 20 626
Paying by Cheque or Money/Postal
We glady accept personal cheques,
business cheques, and money/Postal orders. Please note that
we ship orders after a cheque clears. If you wish to pay via
cheque or money order, make payable to J West of Stow. We will
ship your order once payment is received and your cheque clears.
Cheques must be in UK currency (British Pounds) drawn on a UK
based Bank. Any other payment method must be agreed in advance
Paying by Purchase Order
We also accept purchase orders!
All Official Orders from Local - Education - Government Authorities
sent or faxed with the Official Order Number clearly shown are
accepted Purchase orders may require an additional day for verification.
You will be sent an invoice with net 30 day terms once your
order ships. Please note that PROPRINT reserves the right to
require pre-payment on any purchase order at our discretion.
Please call us to order.
When your order will be
billed to you Orders processed directly
wit us will only be charged or billed after they are
ready in despatch waiting to be shipped. This includes
PROPRINT is a trademark, trademark or service mark. All custom
graphics, icons, logos and service names are either registered
trademarks, trademarks or service marks. All other trademarks
or service marks are property of their respective owners. The
use of any PROPRINT trademark or service mark without PROPRINT
express written consent is strictly prohibited.
and Limitation of Liability as to Products Sold All
of PROPRINT’s products are guaranteed against defects for 30
days from the date of the invoice. Except as expressly stated
herein, PROPRINT makes no representations or warranties, either
express or implied, of any kind with respect to products sold
on the Proprint.co.uk website. Except as expressly stated herein,
PROPRINT expressly disclaims all warranties, express or implied,
of any kind with respect to products sold on this site, including
but not limited to, merchantability and fitness for a particular
purpose. You agree that the sole and exclusive maximum liability
to PROPRINT arising from any product sold on the Proprint.co.uk
website shall be the price of the product ordered. In no event
shall PROPRINT, its directors, officers, employees or other
representatives be liable for special, indirect, consequential,
or punitive damages related to product sold.
and Limitation of Liability as to the Proprint.co.uk Website The
PROPRINT website and the materials therein are provided “as
is”. PROPRINT makes no representations or warranties, either
express or implied, of any kind with respect to the Proprint.co.uk
website, its operations, contents, information, materials. PROPRINT
expressly disclaims all warranties, express or implied, of any
kind with respect to the sites or their use, including but not
limited to merchantability and fitness for a particular purpose.
You agree that PROPRINT, its directors, officers, employees
or other representatives shall not be liable for damages arising
from the operation, content or use of the Proprint.co.uk website.
You agree that this limitation of liability is comprehensive
and applies to all damages of any kind, including without limitation
direct, indirect, compensatory, special, incidental, punitive
and consequential damages.
the event a product is listed at an incorrect price or with
incorrect information due to typographical error or error in
pricing or product information received from our suppliers,
PROPRINT shall have the right to refuse or cancel any orders
placed for product listed at the incorrect price. PROPRINT shall
have the right to refuse or cancel any such orders whether or
not the order has been confirmed and your credit card charged.
If your credit card has already been charged for the purchase
and your order is cancelled in this way, Proprint shall immediately
issue a credit to your credit card account in the full amount
of the charge.
site may contain links to other sites on the Internet that are
owned and operated by third parties. You acknowledge that PROPRINT
is not responsible for the operation of or content located on
or through any such site.
receipt of an electronic or other form of order confirmation
does not signify our acceptance of your order, nor does it constitute
confirmation of our offer to sell. PROPRINT reserves the right
at any time after receipt of your order to accept or decline
your order for any reason. PROPRINT reserves the right at any
time after receipt of your order, without prior notice to you,
to supply less than the quantity you ordered of any item. All
orders placed over £1000.00 (GB Pounds) must obtain pre-approval
with an acceptable method of payment, as established by our
credit and fraud avoidance department. We may require additional
verifications or information before accepting any order.
VAT - Value added
Tax UK Vat is applied and accounted
for within all our prices the current rate is 20% The invoice
you receive from us shall include that amount. Unless by
prior agreement your delivery address allows us to supply goods
exempt of the UK VAT. Foreign Countries for example.
Jurisdiction and Venue You agree
that any legal action brought against PROPRINT shall be governed
by the Scottish Law without regard to its conflict of law principles.
You agree that the sole jurisdiction and venue for any litigation
arising from your use of or orders made on the Proprint.co.uk
website shall be an appropriate Court located in Scotland.
Our preferred carrier
for all small packets is the the Royal Mail 1st Class Postal
Service. For larger/heavier boxes we use FedEX Next Day Carrier
service, for International Deliveries we use a range of different
International Delivery services e.g. Parcelforce - UPS - DPD
and Fedex/TNT. We also use Royal Mail - Airsure and International
Whenever possible, if you have opted to provide us with your
e-mail address, we will send you a confirmation e-mail with
a tracking number upon despatch of your order.
Where extra shipping requires to be
paid by the customer we will discuss and agree this in advance Backordered Items If you would like to cancel
a backordered item, please send an e-mail or call us on 01578-730477
(in the UK) / 00-44-1578-730477 (outside the
UK). Our fax number is 01578-730478
(in the UK) / 00-44-1578-730478 (outside the
Your order will not be charged to a card until it is ready in
despatch to be shipped!
The Consumer Contracts
(Information, Cancellation and Additional Charges) Regulations
2013 allows for a 14 days (14 working days following the day
in which you place your order) cooling off period within which
you will have the right to cancel your order and request a full
Satisfaction Guarantee Within
30 days of receipt of your order, you may return any product
in new condition.
Please note that you will need to first obtain an RMA number
for all returns by calling
(in the UK) / 00-44-1578-730477 (outside the
UK). Our fax number is 01578-730478
(in the UK) / 00-44-1578-730478 (outside the
are Fair and Simple If you receive a defective product, we will gladly
exchange it. Your replacement will be shipped to you once you
Unshipped items You can also cancel unshipped items by calling us
or sending an e-mail to
Procedures for Returning and Exchanging
Items Please do not apply tape to any items that you are
returning, as this may result in your return not meeting our
resaleable criteria. It is important that you place your name
and address inside of the package. In addition, please include
a copy of your invoice and the reason with your return, and
wrap the package securely.
Please mail all packages to the following address:-
Refunds Refunds generally take up to 14 days. We will notify
you via e-mail of your refund once we have received and processed
the returned item. Please note that we can refund shipping costs
only if the return is a result of our error. Furthermore, we
reserve the right to refuse returns that are not in re-saleable
condition, as defined above. We also reserve the right to impose
a 20% restocking fee on returns that do not have an RMA number
or received 21 days after an RMA number has been issued.
SECURE ON-LINE PAYMENTS
Safe Shopping Guarantee
100% Safe Shopping Guarantee protects you while you shop at
How does Proprint
protect customer information?
All of the information you enter
to place an on-line order will be stored using a secure server.
We use state-of-the-art 128-bit SSL encryption. The secure server
software (SSL) encrypts all information you enter before it
is sent to us. You can always be aware of a secure page by spotting
in the bottom status bar of your browser. Furthermore, all of
the customer data we collect is protected against unauthorized
access, both at our offices and at our hosting facility. Please